flash problem

Jerome's Avatar


18 Jul, 2014 10:26 AM

Hello I keep having a problem with shiny groove. Playback stops and I get the error message: "Flash Player (Shiny Groove Internet plug-in) quit unexpectedly."

Any suggestion on how to fix this? I've tried updating flash but the problem persists...
I'm using mac os 10.8.5 and safari

Many thanks!

  1. 1 Posted by Quentin Dejean on 20 Jul, 2014 11:01 AM

    Quentin Dejean's Avatar

    Hi there,

    Same here :( It started to happen recently....

    I have attached a screenshot of the issue.

    Thanks in advance for your help!

  2. 2 Posted by Quentin Dejean on 20 Jul, 2014 11:07 AM

    Quentin Dejean's Avatar

    Well... my apologies. The solution was really easy actually: read the message and understand the issue!

    Just went to download the last version of Flash Player on my Mac and the issue is now solved.

    Does that help you as well, Jerome?

  3. Support Staff 3 Posted by Danilo Bonardi on 21 Jul, 2014 08:20 AM

    Danilo Bonardi's Avatar

    Hi Everybody,

    thanks Quentin, I've contacted Ms Jerome privately.


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