Playback stops a few seconds after resuming from paused.

Harry's Avatar

Harry

17 Jul, 2014 01:09 PM

When I pause a song and then resume playback (I'm using my mac keyboard media keys), the song stops playing a few seconds later and I have to skip to the next/previous song to get it to work. Pausing and then playing again doesn't seem to fix the problem.

  1. Support Staff 1 Posted by Danilo Bonardi on 21 Jul, 2014 08:25 AM

    Danilo Bonardi's Avatar

    Hi Harry,

    Are you using some other app which use media keys other than iTunes ?
    Are you using Grooveshark with the html5 interface or the standard one ?

    Cheers.

  2. 2 Posted by Michael on 05 Aug, 2014 08:42 AM

    Michael's Avatar

    I get this aswell and i'm using the html5 interface

  3. Support Staff 3 Posted by Danilo Bonardi on 05 Aug, 2014 02:50 PM

    Danilo Bonardi's Avatar

    Hi everybody,

    does it happen only using the media keys ?

    thanks

  4. 4 Posted by Michael on 05 Aug, 2014 02:53 PM

    Michael's Avatar

    mine does this regardless of whether i skip or not. It hangs when going to the next track sometimes and i have to skip to get it going again (i primarily use the media keys though) . Doesn't do it when I'm using the normal browser version of grooveshark.

  5. Support Staff 5 Posted by Danilo Bonardi on 06 Aug, 2014 01:28 PM

    Danilo Bonardi's Avatar

    Hi Micheal,

    I've tried to simulate your issue without success, but what happen to me is the html5 interface seams ( somehow ) slower to load songs then the regular one and probably even slower on certain network conditions.

    Are you experiencing the same issues on the non-html5 interface ?

    Thanks.

  6. 6 Posted by Michael Crosby on 06 Aug, 2014 01:47 PM

    Michael Crosby's Avatar

    I can't run the flash version as I have a debug version of flash for work and it doesn't work with it. All I've been doing is running the HTML 5 interface and played a playlist I created.

    Sent from my iPhone

  7. Support Staff 7 Posted by Danilo Bonardi on 12 Aug, 2014 08:26 AM

    Danilo Bonardi's Avatar

    Hi Everybody,

    I've tried to reproduce your issue several times, but without success. I will not give up on this issue but, if any of you consider this a critical bug and what to be refunded, please open a private discussion here with your Paypal account.

    Cheers.

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