Shiny Groove stopped working?

Omer's Avatar

Omer

10 Jul, 2014 03:23 PM

I've been using Shiny Groove for some months now with now problem.

Over the last couple of weeks, though, I can't seem to be able to play any song.
I can see my playlists and run searches etc, but whenever I try to put something on my queue for playing, it just jumps from song to song without playing any.

If I open Grooveshark itself I can play the same songs with no problem.

Any help would be appreciated.

  1. Support Staff 1 Posted by Danilo Bonardi on 11 Jul, 2014 09:25 AM

    Danilo Bonardi's Avatar

    Hi Omer,

    I can't simulate, your error here. Have you bought Shiny Groove on the Mac App Store or our online store ? Are you using Grooveshark html5 interface ?

    Cheers.

  2. 2 Posted by Omer Yariv on 11 Jul, 2014 03:13 PM

    Omer Yariv's Avatar

    Hi Danilo,

    I bought it from the online store.
    As fas as I know, I am using the HTML5 interface.

    What else can I try?

  3. Support Staff 3 Posted by Danilo Bonardi on 11 Jul, 2014 03:24 PM

    Danilo Bonardi's Avatar

    Hi Omer,

    try to download this version
    http://apps.shinynode.com/apps/download/shinygroove/

    here the license
    [email blocked]
    4692B-7LV3H-L6B63-DVUAK

    Cheers.

  4. 4 Posted by Omer Yariv on 11 Jul, 2014 03:31 PM

    Omer Yariv's Avatar

    same results.

    It did remember me, as in:
    - The license information was already in (I did need to click the button
    for it to register)
    - I was still logged in to Grooveshark

  5. Support Staff 5 Posted by Danilo Bonardi on 11 Jul, 2014 03:33 PM

    Danilo Bonardi's Avatar

    Ok, try to change your homepage in Shiny Groove preferences to

    http://www.grooveshark.com/

  6. 6 Posted by Omer Yariv on 11 Jul, 2014 03:36 PM

    Omer Yariv's Avatar

    Only difference is that now I heard an ad play, then the songs still
    wouldn't play.

  7. Support Staff 7 Posted by Danilo Bonardi on 11 Jul, 2014 03:53 PM

    Danilo Bonardi's Avatar

    I'm running out of ideas, have you already tried to restart your mac ?

  8. 8 Posted by Omer Yariv on 11 Jul, 2014 03:58 PM

    Omer Yariv's Avatar

    :) I'm at the middle of a work day, but I'll do it at the end of the day
    and let you know how it went on Monday.

  9. 9 Posted by Omer Yariv on 14 Jul, 2014 03:11 PM

    Omer Yariv's Avatar

    Hey Danilo,

    Afraid a restart didn't help.
    I also deleted the Shiny Groove plist file from ~/Library/Preferences to
    see what happens. That got me prompted for the registration info again, but
    didn't help at all with the problem.

  10. Support Staff 10 Posted by Danilo Bonardi on 15 Jul, 2014 08:17 AM

    Danilo Bonardi's Avatar

    Hi Omer,

    can you send me a link to song which do not play ?

  11. 11 Posted by Omer Yariv on 15 Jul, 2014 04:08 PM

    Omer Yariv's Avatar

    http://grooveshark.com/s/Brick+By+Brick/3ZDmdA

    http://grooveshark.com/s/Now+I+m+A+Man/tyNvO

    and any other song I try to play, either on my playlists or not.

  12. Support Staff 12 Posted by Danilo Bonardi on 16 Jul, 2014 08:32 AM

    Danilo Bonardi's Avatar

    nope, they works here.

    I'm running out of ideas, the only other 2 causes I can think about are flash player and your country.

    Can you try to update your flash player ?
    Are you using grooveshark from germany using a proxy or something like that ?

    Cheers.

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