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Bought Shiny Frog but can't use it in Germany

bigbangxtaeyang's Avatar

bigbangxtaeyang

05 Apr, 2014 04:10 AM

Hi wanted to tell you that your app looks amazing and I wanted to buy it immediately. Of course GEMA won't let me use it in Germany... I feel so stupid...
Is there a way to use it (like installing a proxy or something) or can you refund it?

  1. Support Staff 1 Posted by Konstantin Erok... on 07 Apr, 2014 07:56 AM

    Konstantin Erokhin's Avatar

    Hello Mario,

    I'm sorry to say that there is nothing to we can do to make it work. There are solutions based on Google AppEngine (in fact proxy services) but they are regularly closed. We've implemented some of them before but they last very little.

    I'm going to provide you a full refund. If there will be any problem - let us know!

    Have an awesome day!

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