Super Slow loading screen and freezes frequently at the orange screen

Henry's Avatar

Henry

26 Sep, 2014 07:35 AM

Is anyone else experiencing this?

I'm going through several things here:
1. opens the app and nothing but the grey screens loading forever.
2. opens the app and screen stuck at orange grooveshark background.
3. screen eventually loads up but shows mobile version instead of the web version.
4. can't play more than 3 songs in a row as it'll show a glitchy queue list and stalls.

I'm hoping this is due to a new release?
i was previously using a MBP13 and recently upgraded to MBPr13 and all these keep happening.

  1. Support Staff 1 Posted by Danilo Bonardi on 02 Oct, 2014 08:56 AM

    Danilo Bonardi's Avatar

    Hi Henry,

    can you please check in Shiny Groove preference panel and change the homepage field to http://grooveshark.com/ ?

    Cheers.

  2. 2 Posted by Henry Chandra on 02 Oct, 2014 10:17 AM

    Henry Chandra's Avatar

    it was always on grooveshark.com
    but initially i fixed it by forcing html5 site, but then i downloaded adobe
    flash on me mac and all is good now.

  3. Support Staff 3 Posted by Danilo Bonardi on 02 Oct, 2014 04:43 PM

    Danilo Bonardi's Avatar

    Do you have problems opening the grooveshark homepage with your browser ?

  4. 4 Posted by Henry Chandra on 03 Oct, 2014 02:00 AM

    Henry Chandra's Avatar

    Not with safari I'm afraid. Only chrome.

    Henry Chandra
    Sent via mobile device

  5. Support Staff 5 Posted by Danilo Bonardi on 04 Oct, 2014 10:38 AM

    Danilo Bonardi's Avatar

    Hi Henry,

    I'm sorry but I'm not able to reproduce your issue, probably it have something to do with your current network settings / setup.
    The only thing I can do is offer you a refund, sorry.

    Cheers.

  6. 6 Posted by Henry Chandra on 07 Oct, 2014 06:40 AM

    Henry Chandra's Avatar

    It's working okay now finally; could be something to do with my VPN/DNS
    redirection.

    Regards,
    Henry

  7. Danilo Bonardi closed this discussion on 09 Oct, 2014 03:09 PM.

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