Pixa is great but sometimes very very very slow to show up ?

Laurent's Avatar

Laurent

02 Aug, 2017 10:25 AM

Hello from france, i use Pixa Version 1.1.10 (1530) everyday and my library is actually over 65.500 objects… Sometimes the app is very (i mean very very !) slow to show up, the disk works a lot (i think it is indexing or something like that), is it ok or do i have to do something ?

Thanks for your answer,
Laurent.

macOS 10.12.6 (16G29)

  1. Support Staff 1 Posted by Danilo Bonardi on 04 Aug, 2017 04:52 PM

    Danilo Bonardi's Avatar

    Hi Laurent,

    do you have Live Folders which point to external discs in Pixa?
    Also, if you have not rebooted your Mac in a long time, try to do it.

    Cheers.

  2. 2 Posted by Laurent Bodinie... on 04 Aug, 2017 04:56 PM

    Laurent Bodinier's Avatar

    hi danilo

    thanks for the answer

    it's true i never reboot my mac, i'll try that and see how it goes…

    right now i don't have live folders

    Cordialement,
    Laurent Bodinier.

  3. 3 Posted by Laurent Bodinie... on 06 Aug, 2017 09:27 AM

    Laurent Bodinier's Avatar

    hi again danilo

    i tried to reboot my mac but it's the same, pixa need more than 4 minutes to show up

    i think it might be trying to test if all the files (i've got more than 65500) are accessible before showing the first app window ?

    when can i do to reduce that delay ???

    Cordialement,
    Laurent Bodinier.

    > Le 4 août 2017 à 18:55, Laurent Bodinier <[email blocked]> a écrit :
    >
    > hi danilo
    >
    > thanks for the answer
    >
    > it's true i never reboot my mac, i'll try that and see how it goes…
    >
    > right now i don't have live folders
    >
    > Cordialement,
    > Laurent Bodinier.
    >
    >> Le 4 août 2017 à 18:52, Danilo Bonardi <[email blocked]> a écrit :
    >>

  4. Support Staff 4 Posted by Danilo Bonardi on 06 Aug, 2017 07:49 PM

    Danilo Bonardi's Avatar

    Hi Laurent,

    your library is huge but we have people with millions of assets, is your library located on an external disc?

    Cheers.

  5. 5 Posted by Laurent Bodinie... on 06 Aug, 2017 08:14 PM

    Laurent Bodinier's Avatar

    my pixa library is about 92 GO and is located on my local HD…

    here are my prefs…

    once it has been opened, if i quit and come back, it opens very quick…

    it seems it's very long the first time of the day ??? or after a long period ???

    i'll try to be more accurate in a next mail…

    thanks

    Cordialement,
    Laurent Bodinier.

  6. Support Staff 6 Posted by Danilo Bonardi on 07 Aug, 2017 08:16 AM

    Danilo Bonardi's Avatar

    This is indeed strange if it's a problem with the HD should happen every time you start Pixa, but this is not the case. I'm sorry but right now is hard to figure what is happening.

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