Live Folder won't import

Valentin's Avatar

Valentin

03 Jul, 2017 05:18 PM

Hi,

I can't seem to be able to import a new Live folder to Pixa.
Used to work pretty fine until I changed my computer few days ago....

I'm on Mac Os Sierra, Pixa 1.1.7...

  1. Support Staff 1 Posted by Danilo Bonardi on 05 Jul, 2017 08:25 AM

    Danilo Bonardi's Avatar

    Hi Valentin,

    If you changed computer the location of your live folder may have changed or the operative system does not allow Pixa to read the folder. Please try to reimport your folder in Pixa.

    The actual version of Pixa is 1.1.10, you may also try to update to the latest version.

    Cheers.

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