the problem is that some EPS files make Pixa hang with the beach
ball of death and make you loose all the organization that you've
performed from the opening of the Application.
We are currently trying still to figure out what is the problem
but are not able to make anything to solve it because it is the Mac
OS X QuickLook process that crashes. We hope that Apple will solve
the issue and we check every System update to check the
We can not import the EPS files relying only on the file
extension (without showing the preview) because there can be the
possibility to import not image files - this can lead to
unpredictable program behavior and crashes.
we are trying to use the fastest possible ways to create the
representations for our images in order to make the import in Pixa
quick and reliable; because of this we use Mac OS X system
components. The problem in this case is that there are some
isolated EPS files that make QuickLook crash making Pixa unstable.
Maybe all the EPSs that one persone uses are functioning and will
work fine; the problem comes when is imported that one EPS
that make all the system unstable.
We have already provided Apple with a support request in order
to fix this problem. Currently we are trying to find a way not to
make Pixa crash when QuickLook crashes but the ones we've found
will lead to a rewriting of the Pixa core so we are considering
them for the next major update.
we would be happy to re-introduce the EPS support in Pixa. The
fact is that Apple have not solved yet the EPS bug by their side -
in this way the EPS support would be buggy and unpredictable. We
hope that with Yosemite Apple will solve the issue.
we haven't tested this issue in Yosemite yet; we are waiting for
Apple to announce the Gold Master version of the new Operating
System - the only one reliable for tests; as soon as it will be
announced - we'll test for EPS among the Pixa's common
functionalities to make sure all works fine.
I haven't used PIXA for a while and I updated to the last version. Just to discover that there is no support for EPS files. Gosh!
Please bring back EPS support!
As a temporary fix, as someone has suggested, even without the quick look preview!
I read the following work-around on the Apple Store Pixa program downloads REVIEW section that a Pixa user just renames the .eps file to the .ai file extension and it imports perfectly into Pixa and even has a preview. I tested it out by just changing the file extension to .ai from .eps and voila it appeared in my Pixa library. So maybe that can work for users until Pixa is able to import .eps files. I really enjoy using this program. Makes my work flow sooooo much easier as a graphic designer.
we suggest not to use the workaround of the .ai renaming. This
because it makes possible to import the .eps files but it do not
solve the underlying problem.
To make it simple -- on the programming side there is an Apple's
class used to hold an image. This class is to be used with every
image that is represented inside the Application. It works
perfectly except with the .eps files; with those files, after
importing certain images, it breaks and stops to load images (every
type of image) making Pixa not display all the images of the
Application. This is the reason why we reluctantly decided to drop
This problem happens when a big quantity of .eps files are
imported (or stored) inside Pixa so it can never happen to you
using the renaming workaround; it is unpredictable.
With every system update we check if the .eps problem is solved
but at the moment is still there.
we'd be very happy to add the EPS support back but at the moment
the Apple-side bug still persists. We are checking with every
system update and trying different roads to see if somehow is
possible to add the EPS support in a different way but at the
moment without a reliable result.
We know how the support for a certain type can be important for
somebody and we are doing our best to reintegrate the EPS support
in the App without compromising the overall stability.
Has this been solved yet? When I use Quick Preview on my EPS files, it works perfectly. It sounds like you're using Apple's QP engine, which is also what is used by the Finder and OS. So, it seems like the issue should be resolved, at least in 10.10.3.
the problem with the EPS files is inside the NSImage class (the
base class for handling images in the Cocoa APIs). After loading a
certain (random) number of EPS the NSImage stops to load
any other image (EPS and not) and makes Pixa
useless until quit. This is why we removed the EPS support.
We've reported the issue to Apple and we are waiting for the
solution. We are checking the issue with every new OS but at the
moment is not solved yet.