Trying to get pro on image2icon

Stuart's Avatar

Stuart

05 Mar, 2018 02:31 AM

Well, I have been messing about for nearly an hour now trying to activate pro the image2icon and all I an say is that I am not impressed. Every time I try to purchase it the app is telling me I am in the wrong store????
I downloaded the app awhile ago but I have just bought a new laptop in Thailand. My store is UK, which is the store where I downloaded the app from. When I try to purchase it tells me I am in the Thai store (which I am not) and to switch to the UK store to make a purchase, which it won't do. So to make life easier I switched to my Thai store (which I have never used on this new Mac Air, it then tells me I am in the Singapore store and needs to switch to the Thai store. What! I hope you can sort this out
Thanks
Stuart

  1. Support Staff 1 Posted by Danilo Bonardi on 05 Mar, 2018 11:50 AM

    Danilo Bonardi's Avatar

    Hi Stuart,

    it seems to me you have a problem with the Mac App Store, I'm not sure exactly what it happening but indeed it should not pop that message if you are correctly logged on the store. Have you tried to reboot? Sounds lame, but in most cases fixes this kind of problems.

    Eventually, you can also consider purchasing Image2icon outside the store here: http://image2iconapp.com (search for "site-version").

    Cheers.

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