Arturo's Avatar


02 Mar, 2018 06:52 PM

Have paid for unlock all in the app , but when I try to export as folder my icon , the app asks for pay again....

can you help me to valid this?

thanks in advance

  1. Support Staff 1 Posted by Danilo Bonardi on 03 Mar, 2018 01:16 PM

    Danilo Bonardi's Avatar

    Hi Arturo,

    please make sure you are logged into the Mac App Store and have selected the correct country, then try to delete from your Applications folder and download it again from the store. This should force your license to refresh and unlock Image2icon's pro functionalities. Please contact me again if you still have problems unlocking Image2icon, I'll propose an alternative solution.


  2. 2 Posted by Arturo Jimenez on 05 Mar, 2018 05:09 PM

    Arturo Jimenez's Avatar

    Hi Danilo, yes my problem was solved, thank you so much.


  3. Danilo Bonardi closed this discussion on 06 Mar, 2018 09:11 AM.

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