Restoring a purchase

arlene goldstein's Avatar

arlene goldstein

23 Feb, 2018 08:23 PM

I wiped my computer and now I can't use your app anymore. How do I restore my purchase??

  1. 1 Posted by Johnny on 24 Feb, 2018 02:46 PM

    Johnny's Avatar

    This is a problem for me too :-(

  2. Support Staff 2 Posted by Danilo Bonardi on 25 Feb, 2018 05:33 PM

    Danilo Bonardi's Avatar

    Hi Arlene and Johnny,

    if you have purchased on the Mac App Store, please try to delete Image2icon.app from your Applications folder and download the app again from the store.

    If you are in posses of a license code (email + code) you'll require Image2icon web version.

    Cheers.

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