wont work

Robert Stein-Holzheim's Avatar

Robert Stein-Holzheim

25 Jul, 2017 08:14 PM

After using some basic functions I bought the product. Then I transformed a graphic to an icon. Saved the icon to the desktop. But it never showed up there. When doing it again the software says that the file already exists and shows it in a greyed out fashion. But when I open that folder normally in The Finder the file is not there. I want this to function or my money back.

  1. Support Staff 1 Posted by Danilo Bonardi on 26 Jul, 2017 08:04 AM

    Danilo Bonardi's Avatar

    Hi Robert,

    this is indeed strange, if you try to save in another folder does the file appear?

    Cheers.

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