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Jean GAULARD's Avatar


11 Dec, 2015 10:30 AM

I buy your App and I receive a licence Code. Well ! But when I use it, it work one time but if I leave the soft, I must still enter the licence code ? And so every time I open the App ? Is it normal ?
Thanks for your assistance.

  1. Support Staff 1 Posted by Danilo Bonardi on 11 Dec, 2015 04:30 PM

    Danilo Bonardi's Avatar

    Hi Jean,

    Is not normal and it does not seems to happen on our test machines, please try to delete these two paths and restart Image2icon

    ~/Library/Containers/net.shinyfrog.image2icon ~/Library/Preferences/net.shinyfrog.image2icon.plist


  2. 2 Posted by Jean on 19 Dec, 2015 08:58 AM

    Jean's Avatar

    Hi Danilo
    Thanks for your answer. I did what you ask me and it work. All is OK
    Best Regards

  3. Danilo Bonardi closed this discussion on 21 Dec, 2015 08:56 AM.

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