Bear Pro won't sync between iOS/Mac

Allen's Avatar


05 Feb, 2017 02:40 AM

just purchased pro version, just to realized images and attachments won't sync between Mac and iOS.
Yes i did check icloud setting on both sides its enabled. please help.

  1. 1 Posted by jim g on 05 Feb, 2017 07:50 AM

    jim g's Avatar

    Hi Allen, I'm a fellow Bear user and thought I would try to help out. I've noticed syncing lags before, especially with notes that contain a lot of attachments and/or large attachments. So if you have tons of notes with attachments, this could explain the syncing delay. Inside the note, you should see the placeholder for the image or attachment. Do you? A slow internet connection would also slow syncing down. Try leaving Bear on the screen of your iOS device and in an open window on your mac. I'd also not let my mac go into sleep mode, and would set my iOS device's screen Auto-Lock to never, but that’s just me and may be unnecessary.

    Hope this helps.

  2. 2 Posted by Bob on 11 Sep, 2017 12:23 AM

    Bob's Avatar

    Do you have a VPN? I had to turn mine off to get the sync done. It did both text and photos afterwards

  3. 3 Posted by jim g on 12 Sep, 2017 10:10 AM

    jim g's Avatar

    Bob - I've never tried using Bear with my VPN, but I can certainly see how it would slow down syncing. My VPN slows my connection speeds down by 60% or more.

  4. 4 Posted by 44sunsets on 22 Nov, 2017 03:51 PM

    44sunsets's Avatar

    I had the same problem as Allen (macOS Bear wouldn't sync, last sync was over 4 days ago) and it turns out it was my VPN on my Mac -- thanks for the tip Bob! Disabling the VPN (Private Internet Access) fixed the problem.

    Anyone know why using a VPN would cause problems with iCloud sync?

  5. 5 Posted by Cass on 02 Jan, 2018 05:48 AM

    Cass's Avatar

    Hi - similar issue
    I tried Bear on two devises before subscribing to Bear Pro on a third. The other two devices are still Bear and haven't synched the earlier notes.
    Does Bear automatically update to Bear Pro on the first two devices or do I need to do something? So far the notes haven't synched.

    Grateful for any suggestions thanks Cass

  6. 6 Posted by Cass on 02 Jan, 2018 06:00 AM

    Cass's Avatar

    Whoops, I was just being impatient -- all sorted now! Sorry

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