Chrome extension is not working

Jim's Avatar

Jim

04 Feb, 2017 02:50 AM

By clicking the extension icon, the target site just simply get reloaded, Bear is not opened, nth happens :-(

  1. Support Staff 1 Posted by Danilo Bonardi on 05 Feb, 2017 01:53 PM

    Danilo Bonardi's Avatar

    Hi Jim,

    other user reported this problem but I'm not able to simulate the issue. If you reboot your Mac something change?

    Cheers.

  2. 2 Posted by Joe Dunn on 13 Mar, 2017 09:13 PM

    Joe Dunn's Avatar

    also have this issue. rebooting mac doesn't change situation. removing and re-installing bear chrome extension doesn't change situation. removing evernote extension (just in case) doesn't change situation (I'm also using buffer, goodbits, soundcloud downloader, google hangouts extentions among others)

  3. 3 Posted by robin wang on 14 Mar, 2017 02:33 AM

    robin wang 's Avatar

    also had this problem0, has there anthing to do with the ad block extention? Or it only work on Mac? I'm using windows 10. But i suppose the chrome extension has to be working on chrome web bowser......so

  4. 4 Posted by jim g on 14 Mar, 2017 02:55 PM

    jim g's Avatar

    Hi Robin - I'm a fellow Bear user. My understanding is that the Bear extension can only pass the url/webpage directly to the local Bear app. That means the extension will only work on a Mac with Bear installed.

    Jim

  5. 5 Posted by Gregg on 15 Mar, 2017 06:50 PM

    Gregg's Avatar

    The Chrome extension stopped working for me today.

  6. 6 Posted by Isk on 10 Apr, 2017 12:32 AM

    Isk's Avatar

    The chrome extension got broken today. When I clicked on it, there was a pop-up asking if I would allow the extension to open the Bear app. However, I (stupidly) clicked on Deny.

    Now, every time I click on the extension, the page simply reloads.

    I've tried re-installing, but it doesn't work. Fix please?

  7. Support Staff 7 Posted by Danilo Bonardi on 13 Apr, 2017 07:37 AM

    Danilo Bonardi's Avatar

    @Isk I can't figure when the pop-up you are referring to appear in Chrome. Does anybody see this message?

  8. 8 Posted by Kris Daelemans on 18 Jun, 2017 03:12 PM

    Kris Daelemans's Avatar

    Hello,

    I'm having the same problem. The extension is only reloading the site.
    In Safari, the Safari extension is working properly.
    Could you fix this please?

    Kris (A happy Bear user though!)

  9. Support Staff 9 Posted by Danilo Bonardi on 19 Jun, 2017 05:14 AM

    Danilo Bonardi's Avatar

    Hi Kris,

    that's sound odd, are you on Sierra? Can you try to reboot your mac?

    Cheers.

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