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Chrome extension is not working

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Jim

04 Feb, 2017 02:50 AM

By clicking the extension icon, the target site just simply get reloaded, Bear is not opened, nth happens :-(

1. Support Staff 1 Posted by Danilo Bonardi on 05 Feb, 2017 01:53 PM

   

   Hi Jim,

   other user reported this problem but I'm not able to simulate the issue. If you reboot your Mac something change?

   Cheers.

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2. 2 Posted by Joe Dunn on 13 Mar, 2017 09:13 PM

   

   also have this issue. rebooting mac doesn't change situation. removing and re-installing bear chrome extension doesn't change situation. removing evernote extension (just in case) doesn't change situation (I'm also using buffer, goodbits, soundcloud downloader, google hangouts extentions among others)

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3. 3 Posted by robin wang on 14 Mar, 2017 02:33 AM

   

   also had this problem0, has there anthing to do with the ad block extention? Or it only work on Mac? I'm using windows 10. But i suppose the chrome extension has to be working on chrome web bowser......so

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4. 4 Posted by jim g on 14 Mar, 2017 02:55 PM

   

   Hi Robin - I'm a fellow Bear user. My understanding is that the Bear extension can only pass the url/webpage directly to the local Bear app. That means the extension will only work on a Mac with Bear installed.

   Jim

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5. 5 Posted by Gregg on 15 Mar, 2017 06:50 PM

   

   The Chrome extension stopped working for me today.

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6. 6 Posted by Isk on 10 Apr, 2017 12:32 AM

   

   The chrome extension got broken today. When I clicked on it, there was a pop-up asking if I would allow the extension to open the Bear app. However, I (stupidly) clicked on Deny.

   Now, every time I click on the extension, the page simply reloads.

   I've tried re-installing, but it doesn't work. Fix please?

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7. Support Staff 7 Posted by Danilo Bonardi on 13 Apr, 2017 07:37 AM

   

   @Isk I can't figure when the pop-up you are referring to appear in Chrome. Does anybody see this message?

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8. 8 Posted by Kris Daelemans on 18 Jun, 2017 03:12 PM

   

   Hello,

   I'm having the same problem. The extension is only reloading the site.
   In Safari, the Safari extension is working properly.
   Could you fix this please?

   Kris (A happy Bear user though!)

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9. Support Staff 9 Posted by Danilo Bonardi on 19 Jun, 2017 05:14 AM

   

   Hi Kris,

   that's sound odd, are you on Sierra? Can you try to reboot your mac?

   Cheers.

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