Sync not working...

Stormgen's Avatar

Stormgen

29 Nov, 2016 08:45 AM

This comment was split from the discussion: Sync not working...

Almost a month and the sync issue still persists. The developers are really irresponsible for this so-called premium feature. Hello, we paid for sync feature but it did nothing. Don't you feel shame? Keeping telling nonsense of 1) update to latest version 2) enable iCloud 3) send log. How hard is it to make sync work? If you guys are not ready yet, fine, but don't ask for subscription.

  1. 1 Posted by tod.w on 29 Nov, 2016 08:09 PM

    tod.w's Avatar

    There is a problem. The trouble is that it doesn't affect everyone. For instance, as soon as my subscription was accepted into their system three weeks ago, it simply worked for me. Unfortunately it's taking more time to resolve and I'm sure the devs are tearing their hair out over this.

  2. 2 Posted by peter on 02 May, 2017 10:00 AM

    peter's Avatar

    Sorry. I have no empathy with the developers hair. They chose to put the product on the market before it was in a satisfactory state. Now they say nothing other than perhaps it will work in the future (on other discussions).

    One such other discussion suggests that the solution awaits a major update, for which the user would have to pay.

    The real problem of course is that the server that they have contracted with iCloud is simply not powerful enough for the workload it is being asked to do. No amount of code is going to fix that.

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