No Sound

Dave Bollman's Avatar

Dave Bollman

20 Nov, 2013 08:16 PM

I'm sure its a user error. In Itap settings I have Alarm Sound=Train, Loop Sound=On
Ipad settings I have the slider bar all the way up. The ipad will play music and I hear the audio fine there but I do not hear the alarm go off with Itap.

  1. Support Staff 1 Posted by Konstantin Erok... on 29 Nov, 2013 10:12 AM

    Konstantin Erokhin's Avatar

    Hello Dave,

    To better investigate your problem I have to ask you:

    • Do you hear the sound when you select the sound inside the 1TapAlarm settings?
    • Do you hear the sound if you leave 1TapAlarm opened for all the countdown time (setting a 30 sec countdown)?
    • Do you hear the alarm with the other sounds?

    As a quick experiment you can try to uninstall 1TapAlarm and download it again from the AppStore.

    Best regards

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