1tapalarm won't reset to zero

James's Avatar

James

11 Nov, 2015 09:13 AM

Hello--I've loved this app and have used it for several years. Just recently (since the latest iOS update?) it acts erratically on my iPhone 5S.
 When I zero out the time, or hit the center Reset button, the time does not reset to zero. Or it does, but then immediately reverts to whatever time was left on the timer and begins to count down again. The End time on the alarm stays set at the original alarm end time, even when I quit the app as well as when I try a Reset or moving the pointer to zero.
  This defeats the purpose of the timer--it seems now to have a mind of it's own.
Is this a bug with the new iOS? What do you suggest?
Thank you

  1. 1 Posted by James on 11 Nov, 2015 09:16 AM

    James's Avatar

    One more detail. If I let the timer play out to the original set time, it does that the alarm sounds and finally stops the countdown. This problem only occurs when I try to end or shorten an alarm time that I had originally set for longer....

  2. Support Staff 2 Posted by Danilo Bonardi on 11 Nov, 2015 10:10 AM

    Danilo Bonardi's Avatar

    Hi James,

    thank you for reporting this, I'll check as soon as possible. 1TapAlarm definitely needs some love, but we are in too many projects and new features we'll not be ready soon.

    Cheers.

  3. 3 Posted by Dr. James Charn... on 11 Nov, 2015 11:59 AM

    Dr. James Charney M.D.'s Avatar

    Thank you for replying so quickly.
    I understand you will not be ready for new features soon, but my concern is that 1TapAlarm is no longer working the way it has and is supposed to.
    I am only hoping you can find out why and fix it (new features can wait….)

  4. Support Staff 4 Posted by Danilo Bonardi on 12 Nov, 2015 09:12 AM

    Danilo Bonardi's Avatar

    Hi James,

    you are right, I'll look into it as soon as possible.

    Cheers.

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