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Active reminder & recorder

Simon's Avatar

Simon

14 Oct, 2011 11:20 AM via web

Have just purchased 1TapAlarm but there is no recording facility or icon reminder [notification] and I can't see any other options n the 'Settings'

  1. Support Staff 2 Posted by Danilo Bonardi on 16 Oct, 2011 12:33 PM

    Danilo Bonardi's Avatar

    Hi simon,

    you can record a message for your reminder by tapping the button in the bottom left of the wheel screen.

    You can set the reminder message in the settings, a notification will appear if the app is closed or the device locked, if you are an iOS 5 user please check your sistem notification preferences for 1TapAlarm.

    Cheers.

  2. Danilo Bonardi closed this discussion on 16 Oct, 2011 12:33 PM.

  3. Simon Greenspan re-opened this discussion on 16 Oct, 2011 03:02 PM

  4. 3 Posted by Simon Greenspan on 16 Oct, 2011 03:02 PM

    Simon Greenspan's Avatar 


    <meta content="text/html; charset=UTF-8" http-equiv="Content-Type">

    <font face="Palatino">Hi Danilo<br>
  <br>
  1 - Sorry, but there is no button on the bottom left of the screen
</font><font face="Palatino">as shown  in the " How it works
  section"</font><font face="Palatino">. [I am sending you a
  screenshot by separate email </font><font face="Palatino"> to
  prove this </font><font face="Palatino">] <br>
  <br>
  2 - There are 3 almost invisible markers which when pressed have
  the same effect as pressing the rim of the 'clock' ie a fixed time
  is set [this is not even mentioned in your 'How it works section"<br>
  <br>
  3 - I am now running Os 5.0 and have set these 3 sections to 'On'
  in the Notification Centre <br>
  <br>
  - Badge App <br>
  - Sounds<br>
  - View in Lock screen<br>
  <br>
  and still nothing appears on the screen and the iPod touch is
  'off'<br>
  <br>
  Please recheck at your side.  Thank you<br>
  <br>
  Simon<br>
</font><br>
On 16/10/2011 14:33, Danilo Bonardi wrote:
<blockquote

    cite="mid:***@shinyfrog.tende..."

      type="cite">
  <pre wrap="">

    // Add your reply above here

    From: Danilo Bonardi Subject: Active reminder & recorder

    Hi simon,

    you can record a message for your reminder by tapping the button in the bottom left of the wheel screen.

    You can set the reminder message in the settings, a notification will appear if the app is closed or the device locked, if you are an iOS 5 user please check your sistem notification preferences for 1TapAlarm.

    Cheers.

    View this Discussion online: http://help.shinyfrog.net/discussions/1tapalarm/12-active-reminder-recorder

    Reply with #ignore to stop receiving notifications for this discussion.

    </blockquote>
<br>
<pre class="moz-signature" cols="80">--

    From Simon Greenspan. Tel + 972 [0] 2 672 9939 Cel + 972 [0] 50 848 0123

  5. 4 Posted by Simon Greenspan on 16 Oct, 2011 03:07 PM

    Simon Greenspan's Avatar

    Sent from Simon Greenspan's iPod

  6. Support Staff 5 Posted by Danilo Bonardi on 17 Oct, 2011 09:53 AM

    Danilo Bonardi's Avatar

    Hi Simon,

    1- Yes you're right the bottom left button does not appear on ipod because ipod can't record.

    2 - Yes you can tap everywhere on the clock and it set a time, yes this isn't in the "how it works" section because we prefer users to focalize on the main usage (e.g. drag the timer).

    3 - This seems really strange, everything is fine here, i'll check on ipod.

    Cheers.

  7. Danilo Bonardi closed this discussion on 17 Oct, 2011 09:53 AM.

  8. Simon Greenspan re-opened this discussion on 17 Oct, 2011 12:00 PM

  9. 6 Posted by Simon Greenspan on 17 Oct, 2011 12:00 PM

    Simon Greenspan's Avatar 


    <meta content="text/html; charset=UTF-8" http-equiv="Content-Type">

    <font face="Palatino">Correction<br>
  <br>
  My iPod certainly records.  Its a standard iPod Touch.  It comes
  with built in Voice Memo and I also use a separate app "iTalk" .
  which works very well indeed.  <br>
  <br>
  I am surprised you don't know this as the description shows that
  its suitable for the Touch [which also has voice control - hence a
  built in microphone]<br>
  <br>
  Simon<br>
  <br>
  <br>
</font><br>
On 17/10/2011 11:53, Danilo Bonardi wrote:
<blockquote

    cite="mid:***@shinyfrog.tende..."

      type="cite">
  <pre wrap="">1-  Yes you're right the bottom left button does not appear on ipod because ipod can't record.</pre>
</blockquote>
<br>
<pre class="moz-signature" cols="80">--

    From Simon Greenspan. Tel + 972 [0] 2 672 9939 Cel + 972 [0] 50 848 0123

  10. Support Staff 7 Posted by Danilo Bonardi on 17 Oct, 2011 01:13 PM

    Danilo Bonardi's Avatar

    You're right, It's do not come to our mind but some ipod models have a recorder, we'll change the app to allow recording on your model.

    Thanks.

  11. Danilo Bonardi closed this discussion on 17 Oct, 2011 01:13 PM.

  12. Simon Greenspan re-opened this discussion on 24 Oct, 2011 06:25 PM

  13. 8 Posted by Simon Greenspan on 24 Oct, 2011 06:25 PM

    Simon Greenspan's Avatar

    I regret to inform you that the Loop system has stopped working.

    Regards Simon Greenspan

    Sent from Simon Greenspan's iPod

  14. Support Staff 9 Posted by Danilo Bonardi on 25 Oct, 2011 01:03 PM

    Danilo Bonardi's Avatar

    Hi Simon,

    what do you mean ? the sound does not loop ?

    Please make sure you have enabled alarms in your iphone preferences for 1TapAlarm.

  15. 10 Posted by Simon Greenspan on 25 Oct, 2011 03:52 PM

    Simon Greenspan's Avatar 


    <meta content="text/html; charset=UTF-8" http-equiv="Content-Type">

    <font face="Palatino">Good afternoon<br>
  <br>
  What I mean is that the alarm stops after 1 sound.   In <u>your</u>
  "Settings" options, one of the entries is "Loop Alarm" - which is
  switched to "On"</font><br>
<br>
There are no Preferences in the iPod Touch.  If you refer to the
Touch's own settings, there is no entry for 1TapAlarm.  There are
many other entries for other applications. but not one for 1TapAlarm<br>
<br>
I have just checked it again.  The Loop Alarm is switched on [in <u>your</u>
Settings section] but it does not work. The alarm actuates once for
maybe 1 second, certainly not 30 seconds.  It is important that this
problem gets fixed.<br>
<br>
Simon Greenspan<br>
<br>
On 25/10/2011 15:02, Danilo Bonardi wrote:
<blockquote

    cite="mid:***@shinyfrog.tende..."

      type="cite">
  <pre wrap="">

    // Add your reply above here

    From: Danilo Bonardi Subject: Active reminder & recorder

    Hi Simon,

    what do you mean ? the sound does not loop ?

    Please make sure you have enabled alarms in your iphone preferences for 1TapAlarm.

    View this Discussion online: http://help.shinyfrog.net/discussions/1tapalarm/12-active-reminder-recorder

    Reply with #ignore to stop receiving notifications for this discussion.

    </blockquote>
<br>
<pre class="moz-signature" cols="80">--

    From Simon Greenspan. Tel + 972 [0] 2 672 9939 Cel + 972 [0] 50 848 0123

  16. Support Staff 11 Posted by Danilo Bonardi on 28 Oct, 2011 09:10 AM

    Danilo Bonardi's Avatar

    Hi Simon,

    actually the loop alarm works only if the app is closed or the device locked.

    I'd refer to touch iOS preferences -> Notifications -> 1TapAlarm
    here select "alerts" as "Alert Style"

    Cheers

  17. Danilo Bonardi closed this discussion on 28 Oct, 2011 09:10 AM.

  18. Simon Greenspan re-opened this discussion on 28 Oct, 2011 11:12 AM

  19. 12 Posted by Simon Greenspan on 28 Oct, 2011 11:12 AM

    Simon Greenspan's Avatar 


    <meta content="text/html; charset=UTF-8" http-equiv="Content-Type">

    <font face="Palatino">May I suggest that this 'alert' info should be
  in your instructions, but more important, if the Loop alarm is
  switched on, it should operate under all conditions, ie whether
  the app. is closed/locked or not.<br>
  <br>
  How long will it be till the update is available, enabling
  recording on an Touch ?<br>
  <br>
  Thank you<br>
  <br>
  Simon<br>
</font><br>
On 28/10/2011 11:10, Danilo Bonardi wrote:
<blockquote

    cite="mid:***@shinyfrog.tend..."

      type="cite">
  <pre wrap="">

    // Add your reply above here

    From: Danilo Bonardi Subject: Active reminder & recorder

    Hi Simon,

    actually the loop alarm works only if the app is closed or the device locked.

    I'd refer to touch iOS preferences -> Notifications -> 1TapAlarm here select "alerts" as "Alert Style"

    Cheers

    View this Discussion online: http://help.shinyfrog.net/discussions/1tapalarm/12-active-reminder-recorder

    Reply with #ignore to stop receiving notifications for this discussion.

    </blockquote>
<br>
<pre class="moz-signature" cols="80">--

    From Simon Greenspan. Tel + 972 [0] 2 672 9939 Cel + 972 [0] 50 848 0123

  20. Support Staff 13 Posted by Danilo Bonardi on 28 Oct, 2011 11:17 AM

    Danilo Bonardi's Avatar

    Hi,

    In the coming update the alarm loop works in the same way outside and inside the app, I think we should put some iOS 5 settings infos in the preferences.

    We'll submit the app to Apple next week.

  21. Danilo Bonardi closed this discussion on 28 Oct, 2011 11:17 AM.

  22. Simon Greenspan re-opened this discussion on 15 Nov, 2011 07:46 AM

  23. 14 Posted by Simon Greenspan on 15 Nov, 2011 07:46 AM

    Simon Greenspan's Avatar

    Thank you for resolving this problem

    Simon

    Sent from Simon Greenspan's iPod

  24. Support Staff 15 Posted by Danilo Bonardi on 19 Nov, 2011 01:45 PM

    Danilo Bonardi's Avatar

    Thank you for your report

    Cheers.

  25. Danilo Bonardi closed this discussion on 19 Nov, 2011 01:45 PM.

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